Privacy

This Privacy policy only concerns elizar.us customers and users of our online services.
elizar.us ensures that your privacy is protected when using our services. This Privacy Policy (“policy”) applies to information that is collected by elizar.us . This policy applies only to information collected at elizar.us. Any changes we have made to this Privacy policy can be found by visiting us online. elizar.us is responsible for your personal data under the Data Protection Act (1998:204) and EU Directive 95/46/EC and the applicable national data protection law. Your personal data is stored and maintained in US and processed within the Elizar Group LLC.


How do we use your data?
In providing your personal data you consent to elizar.us using the data collected in order to meet our commitments to you and to provide you with the service you expect. We need your personal data for the following purposes:
• To create your personal account at elizar.us (e.g. your name and email address)
• To process your orders (e.g. your name, address and payment details)
• To be able to send you marketing offers such as newsletters (e.g. your email address and your name)
• To be able to contact you in the event of any problem with the delivery of your items (e.g. email address)
• To enable us to answer your queries and to inform you of new or changed services (e.g. your email address)
• To notify the winners in promotions (e.g. your email address)
• We will only keep your data for as long as necessary to carry out our services to you or as long as we are required by law. After this your personal data will be deleted. We cannot remove your data when there is a legal storage requirement, such as book keeping rules or when there is a legal ground to keep the data, such as an on-going contractual relationship.
Non-personal data is used as described above and in other ways as permitted by applicable laws, including combining non-personal data with personal data.


What are your rights?
You have the right to request information about the personal data we hold on you. If your data is incorrect, incomplete or irrelevant you can ask to have the information corrected or removed. Annually, you also have the right to request written documentation, free of charge, on the personal information we have on you on our account files. To request this document please write in to elizar.us Customer Service. You can withdraw your consent to us using the data for marketing purposes at any time. You can contact us by e-mail at info@elizar.us.


 
Who has access to the data?

We do not sell your information to third parties. We will however share your data if such sharing is required by law or to protect against potential or suspected fraud.


How do we protect your data?
No data transmissions over the Internet can be guaranteed to be 100% secure. Consequently, we cannot ensure or warrant the security of any information you transmit to us and you understand that any information that you transfer to us is done at your own risk. That said, once we receive your transmission, we have technical and organizational measures in place to help protect your data from loss, manipulation, unauthorised access, etc. We continually adapt our security measures in line with technological progress and developments. At elizar.us we protect your data using encryption using Secure Sockets Layer (SSL). SSL is a function that encrypts all information sent between buyer and seller, including card information, so that card details cannot be read by external parties.
For card purchases we work with an authorised payment agent that helps us to check directly with your bank that the card is valid for purchases. Our payment agent processes your card details in line with the PCI DSS requirements. When you pay by card we reserve the right to carry out an identity check.


Your Account Information
You can access your personal account to update your personal data. Please note, however, that your personal account information is protected by your user name and password. It is your responsibility to maintain the security of your username and password as any actions taken while logged into your account will be your responsibility.


 

What data do we collect?
This policy applies only to information collected on the Sites. We collect two types of information from visitors to the Sites: (1) Personal data and (2) Non-personal data.
“Personal data” is information that identifies you personally, such as your name, address, email address, and sometimes your Internet Protocol (IP) address. We may collect this information when you create a profile on our Sites, visit our Sites, or complete a purchase.
“Non-personal data” can be technical in nature. It does not identify you personally. Examples of non-personal data include the following:
• Cookie — A “cookie” is a small text file that is saved to and during subsequent visits, retrieved from, your computer or mobile device. elizar.us uses cookies to enhance and simplify your visit. We do not use cookies to disclose information to third parties. There are also third-party cookies on our Sites, which we use to collect statistics in aggregate form in analysis tools such as Google Analytics and Core metrics. Some of these cookies may track your behavior across multiple websites. There are two types of cookies persistent and temporary (session cookies). Persistent cookies are stored as a file on your computer or mobile device for a time period no longer than 24months. Session cookies are stored temporarily and disappear when you close your browser. We use persistent cookies to store your shipping country and shopping bag unless you log in. We use session cookies when to check whether you are logged in or not. You can easily erase cookies from your computer or mobile device using your browser. For instructions on how to handle and delete cookies please look under “Help” in your browser. You can choose to disable cookies, or to receive a notification each time a new cookie is sent to your computer or mobile device. However, please note that if you choose to disable cookies, you will not be able to take advantage of all features.
• Web Beacons (also known as “clear gifs,” “web bugs” or “pixel tags”) — “Web Beacons” are tiny graphics with a unique identifier, similar in function to cookies, and are used to allow us to count users who have visited certain pages of the Sites and to help determine the effectiveness of promotional or advertising campaigns. In contrast to cookies, which are stored on a user’s computer hard drive, web beacons are embedded invisibly on web pages.
The above list provides an example of the non-personal data that is collected via the Sites


Links
The Sites may include links to other websites which don’t fall under our supervision. We cannot accept any responsibility for the protection of the privacy or the content of these websites, but we offer these links to make it easier for our visitors to find more information about specific subjects.


E-mail Opt-out
We communicate with users who subscribe to our services on a regular basis via email. For example, we may use your email address to confirm your request, to send you notice of payments, to send you information about changes to our products and services, and to send notices and other disclosures as required by law. Generally, users cannot opt-out of these communications, but they will be primarily informational in nature rather than promotional.
However, we provide you the opportunity to exercise an opt-out choice if you do not want to receive other types of communication from us, such as emails or updates from us regarding new services and products offered on the Sites. The opt-out choice may be exercised by ticking or un-ticking the appropriate box if such checkbox is available at the points where personal data is collected or by contacting us. We will process your unsubscribe as soon as possible, but please be aware that in some circumstances you may receive a few more messages until the unsubscribe is processed. You also may opt-out of receiving such emails by clicking on the “unsubscribe” link within the text of the email.


Copyright
elizar.us is a property of Elizar Group LLC. All rights reserved.